Order registration
To place an order and buy from Hamedeh Mazidi fashion house, after choosing the desired product, add it to the shopping cart and then complete the steps of online shopping in order.
The method of payment for online shopping at Hamedeh Mazidi fashion house is online.
You can remove your order from the shopping cart before finalizing your purchase and paying.
If you decide to cancel the order after paying, you must contact us.
No, To place an order must have an account. To do this, click on the My Account section on the site and create youraccount.
No, it is not possible to order by phone.
yes. Before buying, you must register on the site through your mobile number.
It depends on the shipping method. The method of sending the order will be coordinated with you, dear customer, according to the number of products and the way of packaging.
After the finalization of your order (after payment), the initial follow-up regarding the size and other details will be done through the sales department. After this process, if the product is ready to be sent, the delivery time will vary depending on the type of shipment.
Track and send orders
It depends on the shipping method. The method of sending the order will be coordinated with you, dear customer, according to the number of products and the way of packaging.
After the finalization of your order (after payment), the initial follow-up regarding the size and other details will be done through the sales department. After this process, if the product is ready to be sent, the delivery time will vary depending on the type of shipment.
returning
Yes, if you have followed the points mentioned in the product return procedure section and the product return conditions include your product, it is possible to return the product.
If the product has return conditions, it should be placed in the appropriate cover and return the product in coordination with the customer affairs department.
If you find any discrepancies, please notify the after-sales service.
For this, you can use the communication methods mentioned on the contact page.
If the product includes the terms of returning the product, the cost of return is the responsibility of Hamedeh Mazidi Fashion House.
After-sales service experts check and control the defects declared by the customer. If the problem, discrepancy or damage is confirmed by the experts, it will be returned.
After the receipt and acceptance of the goods by Hamedeh Mazidi Fashion House, depending on the type of product and the problem declared by the customer, the testing and the final opinion of the after-sales service experts will take up to 72 working hours.
The criterion for action is the opinion of the support and after-sales service experts of the Hamedeh Mazidi fashion house.
To communicate with the after-sales unit, use one of the communication methods in the contact section.